Refund Policy

Refund Policy

We are committed to providing our customers with high-quality IPTV service. If you are not completely satisfied with our service, we offer a 7-day money-back guarantee for your initial subscription purchase. This policy applies to all new customers who have not previously subscribed to our service.

To request a refund, please contact our customer support team within 7 days of your initial subscription purchase. We will process your refund as soon as possible. Please note that we will require you to provide us with your order details and any other relevant information we may need to verify your request.

Please also note that we do not offer refunds for any subsequent subscription renewals or purchases beyond the initial subscription purchase. If you have any concerns about your subscription, please contact our customer support team for assistance.

Additionally, we reserve the right to refuse a refund request if we believe that the request is fraudulent or made in bad faith. If we suspect that a refund request is fraudulent, we may take action to investigate and report the matter to the relevant authorities.

We also do not offer refunds if your account has been suspended or terminated due to a violation of our terms of service. It is important that you review and understand our terms of service before subscribing to our IPTV service.

If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support team. We are always here to assist you with any questions or concerns you may have.

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